Below you will find a high-level process map showing the various steps involved in transferring your benefits to another UK registered pension arrangement.

1. You request a Transfer Value quotation.
2. The Administrator issues an acknowledgement and confirms the conditions that must be met by you and the Trustee for the transfer to proceed. This will include a reminder and warnings about pension scams).
3. The Administrator issues a Transfer Value quotation, guaranteed for 3 months, with forms.
4. You obtain appropriate independent financial advice.
5. If you’re advised to proceed with the transfer, you return the completed forms with details of the receiving scheme and requested documentation to verify your identity.
6. The Administrator will contact the receiving scheme to obtain the information necessary to satisfy the Trustee’s due diligence on the receiving scheme to check that the transfer can proceed.
7. The Administrator will contact you to confirm any additional requirements that will need to be met if the transfer is to proceed.
8. You take any action necessary and provide documentation/confirmation to the Administrator.
9. Subject to the Administrator being satisfied that its due diligence requirements have been met, it pays the Transfer Value to receiving scheme and confirms to you the transfer process has been completed.
10. The receiving scheme confirms receipt of the transfer.